יונייטד איירליינסהדרך המהירה ביותר לקבל שירות — בכל ערוץ

Dear United Airlines Customer Care, I hope this message finds you well. My name is the mother of Tamir Mizrahi Toledano, and I am a single mother living in Israel, currently facing extremely difficult and uncertain circumstances due to the ongoing conflict. Like many families here, we are living under constant stress and fear, doing everything we can to stay safe. Out of deep concern for my child’s well-being, I made the very difficult and emotional decision to send him to Miami, so that he could be in a safer and more stable environment, away from the hardships we are experiencing here. I initially purchased flight tickets with your company (Booking Reference: P1E90N); however, the available travel dates were unfortunately too far in the future for our situation. Given the urgency and emotional pressure, I felt I had no choice but to purchase additional tickets for a much earlier flight, so I could send him to safety as soon as possible. This has placed a significant financial burden on me, especially as a single parent during such a challenging time. Therefore, I am reaching out to you with sincere hope and humility, kindly asking if you would consider providing a refund for the original booking—whether partial or full. Any assistance you may be able to offer would mean so much to me and would truly help ease the burden I am facing. Thank you very much for your understanding, compassion, and consideration. I deeply appreciate your time and any help you may be able to provide. Sincerely, Mother of Tamir Mizrahi Toledano